Step 1: Download the IPCManager tool and install it on your computer.
https://drive.google.com/drive/folders/1Nm5Gw9T1zQ9PuaHCC2pa3yaow3twcffn?usp=drive_link
Step 2: Run the IPCManager software,and search for the camera. Make sure the camera and the computer are connected to the same network.
Step 3: Right click the camera and click 'Find your password' button. Rhen copy the serial number then email the serial number to support@hviewsmart.com .
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Comment(2)
If it don't show the serial number in the box below,please try to follow this page to fix your camera IP address at first.
https://hview.kf5.com/hc/kb/article/1173421/
when i right click to show my password no letter or numbers show in th box below