Go to Main Menu--Advanced--Storage and check if there is hard drive and its status is normal.
If DVR or NVR can't recognize HDD, we can try methods below.
1. If hard drive is not from us, please contact us and we will help you to make sure your hard drive if it is fit for our system.
Please make sure your hard drive is for surveillance use, not for PC use.
2. Open the cover of DVR/NVR. Uninstall and install HDD for several times. Here is method:
https://hview.kf5.com/hc/kb/article/1032594/?from=draft
3. Install hard drive and put hard drive close to your ear to check if you can hear some noise. One hour later, use hand to touch hard drive to check if it is warm. If you can not hear any sound and surface of hard drive is not warm, it can prove hard drive is not even powered up. Please share us result.
4. Unplug DVR or NVR from power and plug again.
5. restore DVR or NVR to factory setting.
6. Change an adapter of DVR.
7. Try a spare DVR or HDD if you have.
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Comment(2)
Wrong post.
Hello,
I have 2 H.view dvr recorders. I buy it as complete systems whit kameras.
Both are AVR-AE108 model. And both DVR have Problems.
The first will nor recognise my HDD any more, and the second frese on booting and i cannot do anything. only restart over the power cabel but this dont help.
What can i do?
Can you pls help me?
TY,