NO25. Why does system send so many email alerts and keep recording all the time?

H.ViewCreated at:Mar 28, 2017 16:09:06Updated at:Apr 11, 2019 16:47:46

To explain this question, we need know the theory how motion detection works.

The DVR system can detect small image optical change. It can be triggered by small image change from camera. Image is transmitted by light signal.

Therefore, even if there is no object in front of camera such as human, animal or car, system may still be triggered by small light change such as floating cloud, shaking leaf.

Most customers hope the system can only be triggered by big object like people and ignore small movement. But based on the theory how motion detection works, there are false alarm. It is hard to say the system is faulty since not only H.View brand system faces such issue, but also other brands who use light sensor to work for motion detection function.

 To reduce false alarm, you can turn the sensibility to lower and set schedule alarm.

00158da1951c0831080f1646c55a0f5

 Or you can select smaller area to detect movement. Click the area that you want to monitor and red areas means it is the motion detection.

00158da199a78a8509de126d6c31eb8

Red backgroud grids means motion detect area. The default setting is all grids selected as motion detection area. You can click the grid according to your wish.

00158da19cdce74b2592b807cb010b2