First , you need use the IPC manager tool.
if you don't have please click this link and download it.
8.you can create a folder,choose a path save your record.
When you have done download your records but it cannot play,please follow this step:
you need download our player (EZplayer)
this link you can download it:
https://drive.google.com/drive/folders/1ZWtwrksDBH5uPZ_0D_BeBQlOh32gi1cX?usp=sharing